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Investing in a hotel property, whether small or large, can be a profitable real estate strategy, especially in today's dynamic hospitality market. Recent industry developments, such as Hyatt Hotels' agreement to acquire Playa Hotels & Resorts for approximately $2.6 billion, highlight the sector's growth and the potential for lucrative investments. However, managing a hotel independently is challenging without a dedicated team. The Waldorf-Astoria Hotel in New York, for instance, has faced multiple delays in reopening, now projected for September 2025, partly due to management complexities. To navigate these challenges, hiring a professional hotel management company is a viable solution. Companies like Maybourne, owner of Claridge's, are expanding their portfolios, planning to nearly triple their hotel count by 2035, indicating robust growth in the luxury travel segment.
In this article, we've reviewed the six best hotel management companies suited for various property types and services. Our analysis includes their service offerings, costs, contract terms, and market coverage. We've also considered customer feedback to provide a comprehensive overview, helping you make an informed decision for your hotel investment.
The 7 best hotel management companies are:
- RedAwning: Best Overall Hotel Management Company
- Aimbridge Hospitality: Best Large Hotel Management Company
- Hotel Equities: Best Management Company for Excellent Hospitality
- HHM Hotels: Best Luxury Hotel Management Company
- Crestline Hotels & Resorts: Best Premium Hotel Management Company
- Casago: Best Management Company for Resort Communities
How We Selected the 6 Best Hotel Management Companies
Choosing the best property management companies for hotel facilities requires a rigorous process. After all, there are millions involved in such an investment, and it has to be managed properly to bring the expected return on investment.
To provide you with the top choices in the US market, we’ve used the following criteria:
- Costs and fees: To be among the best hotel management companies, one should charge competitive rates, be clear about its pricing model, and not ask for unexpected fees.
- Terms and requirements: A good property manager needs to have a transparent management agreement with terms that are favorable to owners and that allow them to cancel services if they are not 100% satisfied.
- Services: Managing a hotel is a complicated job, so we focused on companies that provide full services. In this way, investors can enjoy passive income.
- Geographical availability: We looked for managers that cover multiple US states and cities so that they can serve investors nationwide.
- Customer reviews: We checked how many online reviews each company has and whether the overall rating is positive or negative.
- Overall value for money: We included the 6 companies that provide the best value for money, i.e., they offer comprehensive services and charge reasonable costs.
RedAwning: Best Overall Hotel Management Company
Founded in 2010, RedAwning has grown into one of the leading property management companies for boutique hotels, vacation rentals, and small hotels across the United States. Headquartered in Petaluma, CA, RedAwning specializes in providing comprehensive management services with a focus on maximizing revenue, automating operations, and enhancing guest experiences. With thousands of properties under management, RedAwning stands out for its seamless technology integrations, powerful distribution network, and industry-leading guest support.
RedAwning Hotel Management Costs and Fees
Unlike many hotel management companies, RedAwning offers a transparent pricing structure with no long-term contracts. Management fees start at 10% of monthly revenue, which includes full-service management, marketing, and guest communication. The exact percentage may vary based on location, portfolio size, and required services.
RedAwning’s core pricing covers everything needed for the daily operations of a boutique hotel, eliminating the need for additional software or third-party booking services.
Additional services available for separate pricing include:
- Interior Design & Furnishing: RedAwning offers complete and partial furnishing services tailored to boutique hotels, with pricing based on room count and design needs.
- Short-Term Rental Insurance: RedAwning partners with leading insurance providers to offer discounted rates, helping hotel owners save up to 30% on insurance costs.
RedAwning Hotel Management Terms and Requirements
RedAwning operates on a flexible, month-to-month agreement rather than requiring long-term contracts. Hotel owners can start with RedAwning’s services and cancel at any time without penalty. This risk-free structure allows property owners to test the service before making a long-term commitment.
RedAwning’s onboarding process takes 4-6 weeks, during which the team optimizes pricing, refines marketing strategies, and integrates the hotel into their expansive booking network to ensure maximum revenue potential.
RedAwning Hotel Management Services
RedAwning provides full-service hotel management designed to create a hassle-free, high-revenue experience for boutique hotel owners.
The following services are included in the monthly fee:
✔️ Dynamic pricing optimization to maximize occupancy and revenue
✔️ Multi-channel distribution across Airbnb, Vrbo, Booking.com, Expedia, and 100+ other platforms
✔️ 24/7 guest communication and support with industry-low response times
✔️ Smart home automation setup for remote property management
✔️ Housekeeping and restocking services between guest stays
✔️ Property inspections, maintenance coordination, and repairs
✔️ Guest reviews management, ensuring that hotel owners retain guest ratings when switching providers
✔️ Automated booking and payment processing for a seamless experience
Additional Services:
- Interior Design & Furnishing: RedAwning’s expert design team ensures boutique hotels have high-quality, guest-friendly interiors that increase booking rates by 20-40%.
- Short-Term Rental Insurance: RedAwning partners with top providers to offer exclusive discounts and ensure full coverage for boutique hotels.
RedAwning Hotel Management Geographic Availability
RedAwning manages boutique hotels, small hotels, and vacation rentals in all 50 U.S. states. With a nationwide network of vetted local service providers, RedAwning ensures high-quality property maintenance, cleaning, and guest experiences in any market.
RedAwning Hotel Management Customer Reviews
RedAwning is highly rated among hotel owners and real estate investors, earning positive feedback for its streamlined operations, powerful marketing reach, and high-quality guest services.
✔ Trustpilot Rating: 4.3/5 stars (based on verified owner and guest feedback)
✔ Google Reviews: 4.5/5 stars
✔ Guest Review Score: 4.7/5 average rating across managed properties
What owners love about RedAwning:
- No long-term contracts, allowing for flexibility
- Multi-platform listing distribution increases bookings by 30-50%
- Seamless technology integrations reduce operational stress
- Personalized support and dedicated account managers for each property
Get Started with RedAwning Hotel Management
To work with one of the best boutique hotel management companies, hotel owners can schedule a call through the RedAwning website or schedule a call here. A RedAwning professional will walk through your hotel’s potential revenue, management services, and onboarding process. Whether launching a new boutique hotel or switching from another management company, RedAwning ensures a smooth transition and optimized profitability.
Aimbridge Hospitality: Best Large Hotel Management Company
Founded in 2008 by Dave Johnson and headquartered in Plano, TX, Aimbridge Hospitality is the largest hotel management company in the U.S., overseeing 1,500+ properties across all 50 states. Their portfolio includes luxury hotels, destination resorts, lifestyle hotels, and convention centers, making them the go-to choice for large-scale hotel operations. With a broad range of franchised brand partnerships and comprehensive full-service management, Aimbridge is the top pick for large hotel owners looking for proven expertise and scalability.
Aimbridge Hospitality Hotel Management Costs and Fees
Aimbridge does not publicly disclose its pricing structure, so hotel owners must inquire directly for details. It is unclear whether they charge a fixed management fee or if costs vary based on factors like location, property size, and service level.
Aimbridge Hospitality Hotel Management Terms and Requirements
A copy of the Aimbridge hotel management agreement is not available online, so investors should request contract details when speaking with the company. Terms and conditions likely vary based on the brand affiliation, ownership structure, and required services.
Aimbridge Hospitality Hotel Management Services
Aimbridge Hospitality provides full-service hotel management, offering operational efficiency, revenue optimization, and financial oversight. Their services include:
✔ Day-to-day property operations management
✔ Cost savings and operational efficiency
✔ Access to a proprietary business intelligence system
✔ Revenue management to maximize value and increase market share
✔ Innovative sales strategies tailored to each property
✔ Alignment with brand marketing programs for increased visibility
✔ Access to an in-house digital marketing agency
✔ Comprehensive accounting services and financial reporting
✔ Strong partnerships with 100+ banks for financing solutions
With a focus on financial performance, brand alignment, and operational efficiency, Aimbridge is a preferred choice for owners of large, branded hotels.
Aimbridge Hospitality Hotel Management Geographic Availability
Aimbridge manages hotels in all 50 U.S. states and operates in 23 countries worldwide, making it a global leader in hotel management services.
Aimbridge Hospitality Hotel Management Customer Reviews
Online reviews for Aimbridge Hospitality are limited, and most available feedback comes from employees rather than hotel owners.
- Yelp Rating: 1.0/5 stars (based on 3 reviews)
- BBB Rating: 1.0/5 stars (based on 1 review)
The negative reviews mention pest issues at certain Aimbridge-managed properties, but with such a large portfolio, individual experiences may not reflect overall service quality. Hotel owners should speak directly with Aimbridge and request references from current clients for a clearer picture of their management performance.
Get Started With Aimbridge Hospitality Hotel Management
To explore hotel management services with Aimbridge, property owners can visit the Aimbridge Hospitality website or call (972) 952-0200. Aimbridge’s team will discuss tailored solutions based on the property’s brand, location, and operational needs.
Hotel Equities: Best Management Company for Excellent Hospitality
Fred Cerrone founded Hotel Equities in 1989, with headquarters in Alpharetta, GA. The company aims to be an extraordinary lodging provider and to offer excellence in hospitality, and our review shows that it largely succeeds in delivering this mission. At the moment, Hotel Equities is one of the largest hotel management companies in the US market, with a portfolio of 300+ hotels and resorts. This hotel manager has won multiple industry awards.
Hotel Equities Hotel Management Costs and Fees
Hotel Equities does not mention the fees that it charges to hotel owners, so that’s one of the first questions you should ask if you think this company might be the right choice for your needs.
Hotel Equities Hotel Management Terms and Requirements
Similar to other top hotel management companies, Hotel Equities does not have the management contract on their website. Thus, you need to ask to review a copy before committing to working with them.
Hotel Equities Hotel Management Services
As a full-service hotel manager, Home Equities cover the following services:
- Hotel operations management
- Revenue management and optimization for market share growth and profitability
- Finance and accounting services through an in-house finance team, strong internal controls, and state-of-the-art accounting platform
- Quarterly sales and marketing action plans for strategy and accountability
- Food and beverage services focused on guest satisfaction, labor productivity, and cost efficiency
Hotel Equities Hotel Management Geographic Availability
Hotel Equities provided hotel management services in 33 US states plus DC. They also operate in a few markets in Canada.
Hotel Equities Hotel Management Customer Reviews
There are just a couple of online reviews of Hotel Equities by customers, while most reviews are provided by employees.
You can find Hotel Equities reviews on:
The reviews reveal security accidents, but they do not suffice to get a full picture of the quality of services offered by Hotel Equities.
Get Started With Hotel Equities Hotel Management
To get started with the best management company for excellent hospitality, hotel owners can visit the Hotel Equities website or call 678-578-4444.
HHM Hotels: Best Luxury Hotel Management Company
Hasu P. Shah founded Hersha Hospitality Management (HHM Hotels) in 1984, with headquarters in Harrisburg, PA. This hotel manager focuses on working with luxury and lifestyle hotels and resorts and providing premium services. Currently, HHM Hotels manages 240+ hotels and resorts.
HHM Hotels Hotel Management Costs and Fees
Like other best hotel management companies, HHM hotels does not describe its pricing model, making it necessary for hotel owners to inquire about it.
HHM Hotels Hotel Management Terms and Requirements
Interested property owners would need to ask to see a copy of the HHM Hotels management contract as it is not publicly shared.
HHM Hotels Hotel Management Services
As a leader in the luxury hotel management industry, HHM Hotels offers services that include:
- Property operations utilizing proprietary data and processes
- Sales and marketing services focusing on online visibility, conversions, and revenues
- Comprehensive finance and accounting via a proprietary technology
- Branding and creative services through its own Creative Studio
HHM Hotels Hotel Management Geographic Availability
The best hotel management company for luxury properties has coverage in about 30 US states as well as some locations in Canada.
HHM Hotels Hotel Management Customer Reviews
There are no online reviews of HHM Hotels by hotel owners.
Get Started With HHM Hotels Hotel Management
To get started with the best luxury hotel management company, hotel owners can visit the HHM Hotels website or call 215-238-1046.
Crestline Hotels & Resorts: Best Premium Hotel Management Company
Crestline Hotels & Resorts was founded in 2000, with headquarters in Fairfax, VA. The company manages premium hotels including both small independent chic hotels and high-profile branded resorts. As a result of the top-notch services that they provide, Crestline has been awarded numerous industry prizes.
Crestline Hotels & Resorts Hotel Management Costs and Fees
It is not clear how much Crestline charges to manage a hotel property, so owners need to contact a company representative to get a quote.
Crestline Hotels & Resorts Hotel Management Terms and Requirements
The best premium hotel management company in the US does not provide a copy of the management agreement. This means that investors need to ask for it when they first get in touch with Crestilne.
Crestline Hotels & Resorts Hotel Management Services
Crestline offers the following services to hotel owners:
- Day-to-day operations
- Performance and financial reporting including customized KPIs and month-end comparative reports
- Quality assurance brand inspections
- Custom-tailored sales and marketing solutions with focus on digital technologies
- Complete centralized revenue management
Crestline Hotels & Resorts Hotel Management Geographic Availability
Crestline manages premium hotels and resorts in 30 US states and DC.
Crestline Hotels & Resorts Hotel Management Customer Reviews
There are 20 online reviews of Crestline that show positive experiences.
You can find Crestline reviews on:
- Birdeye: Currently 4.3/5 stars based on 20 Google reviews
Happy customers highlight the excellent locations, the nice rooms, the positive environment, and the great hotel staff. Unhappy customers mention lack of complimentary coffee and breakfast and high prices.
Get Started With Crestline Hotels & Resorts Hotel Management
To get started with the best premium hotel management company, hotel owners can visit the Crestline Hotels & Resorts website or call 571-529-6100.
Casago: Best Management Company for Resort Communities
Steve Schab founded Casago in 1996, with headquarters in Scottsdale, AZ. In the hospitality industry, this company specializes in the management of resort communities. Currently, Casago is managing eight resort communities in multiple US locations.
Casago Hotel Management Costs and Fees
Our Casago review reveals that this hotel manager charges a universal fee of 18% of revenue in all markets and for all property types and sizes. This covers all ongoing hotel management services. There are no onboarding or cancellation fees.
Casago Hotel Management Terms and Requirements
Resort property owners need to sign a written management agreement in order to work with Casago. Under this contract, investors can opt out at any point, with a 30-day notice.
To qualify, hotels have to be provided with furniture, appliances, dinnerware, and cookware as Casago services do not include furnishing. The company provides linens, towels, a Wi-Fi router, and everyday items such as light bulbs and batteries.
Casago Hotel Management Services
As a full-service hotel manager for resort communities, Casago provides the following services:
- Short-term rental licenses and permits (if needed)
- Supplying linens and towels
- Providing a Wi-Fi router
- Listing creation, distribution, and marketing
- Professional renter screening
- 24/7 guest communication and support
- In-person check-ins and check-outs
- Concierge services
- Cleaning, restocking, and laundry between stays
- Housekeeping services
- Property maintenance
- Swimming pool maintenance
- Guest review management
- Tax collection and remittance
Casago Hotel Management Geographic Availability
Casago manages 8 resort communities at the moment as well as 3,000+ individual properties in 21 US states and DC. The company operates in Mexico as well.
Casago Hotel Management Customer Reviews
There are a few hundred online reviews of Casago, and they show generally positive experiences.
- Facebook: Currently 4.6/5 stars based on 297 reviews
- Birdeye: Currently 4.5/5 stars based on 221 reviews including 7 Google reviews
- Yelp: Currently 3.0/5 stars based on 40 reviews
- BBB.org: Currently 4.25/5 stars based on 16 reviews
- Google: Currently 1.0/5 stars based on 3 reviews
Happy customers highlight the useful recommendations in increasing revenue, the good management, the excellent properties, the quick responses, and the available customer services team. Unhappy owners and guests complain about last-minute cancellations, dirty properties, uncleaned linens, unexpected charges, and poor customer support.
Get Started With Casago Hotel Management
To get started with the best overall management company for resort communities, hotel owners can visit the Casago website or call 877-276-5745.
Takeaway
Investing in a hotel is a major decision, and how you plan to manage the property is a big part of it. Hiring one of the best hotel management companies is a good way to maximize performance while earning passive income. If you own a small boutique hotel, Awning is the best choice for your property type. If you buy a large property, you can consider Aimbridge Hospitality and Hotel Equities. For luxury hotels, you can contact HHM Hotels or Crestline Hotels & Resorts.
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