Hiring a short-term rental property management company lets you earn revenue from your property and saves you from dealing with day-to-day management. We’ll explain our top seven choices for Airbnb management companies below and provide information on each company’s cost, coverage, and reviews.
Awning is the top nationwide property management company offering end-to-end services for Airbnb investors. Awning provides 24/7 guest communication, dynamic pricing, calendar management, listing creation and optimization, laundry services, restocking amenities, and pool, lawn, and hot tub maintenance. Fees start at just 15% of revenue, services available in all 50 states.
The 7 best Airbnb property management companies include:
- Awning: Best Overall Full-Service Airbnb Management Company
- Evolve: Best Half-Service Management Company
- Vacasa: Best Full-Service Management Alternative
- AvantStay: Best Luxury Airbnb Management Company
- Skyrun Vacation Rentals: Best Local Property Management Company
- Air Concierge: Best Pricing Model
- Casago: Best for Management Mixed Rental Portfolios
What to Look For in an Airbnb Management Company
Looking for an Airbnb property management company can be stressful if you don’t know where to start. When evaluating a property management company consider the costs, terms, geographic coverage, services provided and customer reviews.
When ranking the top seven Airbnb management companies, we evaluated:
- Costs: Calculating costs and upfront fees are worth considering before you sign on the dotted line. Some companies with commission models take up to 40% of your host revenues, leaving you with significantly less money for repairs and maintenance needed on your home.
- Terms: How easy is it to cancel your contract? Before signing, you’ll want to know the ins and outs of the contract to ensure you have a way to get out if necessary.
- Geographic coverage: If you live in a rural area, it may be hard to find an Airbnb property manager to take care of your home. Companies with broader coverage have more resources than smaller property management companies that only cater to a few cities.
- Services provided: Some property management companies offer extra perks and services compared to others. There are also half-service and full-service management companies. The former handles marketing and guest communications, the latter handles everything including the cleaners and maintenance.
- Customer reviews: One of the best ways to see if a company is reputable is to read through customer reviews. Trustpilot, Google Reviews, and the Better Business Bureau (BBB) are good places to start your search.
We strongly recommend getting multiple quotes from different property management companies. You’ll want to find the right fit and shop around for both services and costs that fit your short-term rental property or portfolio.
Based on these factors we selected Awning as the best Airbnb management company. It offers full-service transparent pricing starting at 15% of revenue. Everything is covered for the host and the service is available nationwide.
Awning: Best Overall Airbnb Management Company
Awning vacation rental management is available nationwide, has a starting cost of 15%, and offers full-service management, making it our top choice to Airbnb hosts and short-term rental investors. It offers investors the tools to research, buy, furnish, and manage a vacation rental. The company has more availability, better reviews, and lower overall pricing than other national and local Airbnb management companies.
Awning Airbnb Management Costs and Fees
Compared to other full-service Airbnb management companies, Awning’s fees are well below the industry standard of 20% to 40%. Awning fees start at 15% of revenue with no extra charges or surprises.
Hosts must approve any additional expenses over $250 and additional expenses are passed through directly to the host. Unlike other vacation rental management companies, Awning sends the entire collected property revenue directly to hosts, and an invoice for the fee. Any expenses between billing cycles are charged directly to a credit card on file for the host, so there is no markup for services and replacement items and no surprises.
You don’t need to purchase a property with Awning to use its management services. You have to be in good legal standing with local authorities and paperwork, something Awning management services can also help you get done.
Awning Airbnb Management Terms and Requirements
There are no minimum requirements to have your property managed by Awning. The service is available for condos, apartments, homes, mobile homes, yurts and everything in between. There is also no minimum revenue requirement, however some properties that are unlisted for a significant portion of the year may not qualify.
Awning’s one year contract protects Awning, the host and the property. According to an Awning representative, Awning incurs significant costs in the first few months of the property operating, setting it up, coordinating staff, and optimizing it for performance. For this reason, Awning’s contract is set at a minimum of one year.
Awning Airbnb Management Services
Awning is a full-service short-term rental manager, meaning that it offers all the services to make the investment completely passive for the investor. Awning manages the listing, the property, the guest experience, and reporting to the host.
Awning Airbnb management services include:
- Getting vacation rentals ready: Awning’s property management team handles licensing, regulatory compliance, suggests home automation, and provides an Airbnb guidebook. Awning will also send a professional photographer to the property to take pictures.
- Listing and marketing: Awning will list new properties for hosts on multiple rental platforms, optimize the listing for performance, and handle marketing for the hosts to ensure high rates and occupancy rates.
- Dynamic pricing: Awning handles the pricing of the property, ensuring that prices are reduced during off-seasons to increase occupancy and revenue. Awning also adjusts pricing for peak season and events to maximize the revenue of the property.
- Guest experience: Guest messaging, check-in, check-out, during stay support are all handled by Awning. Airbnb calendar management is available for hosts to block dates for personal visits.
- Cleaning and restocking: Local cleaners are coordinated by Awning. The property is restocked and refreshed for all guests. Awning will also replace any broken items, worn out linens and handle laundry between guests.
- Maintaining properties and amenities: Awning takes care of the lawn, pool and hot tub maintenance at properties. Each comes with a small fee of $25 to $150 per month, billed directly to the host.
For an added fee Awning also provides Airbnb design and furnishing, for investors looking to convert, upgrade or set up their properties. The total fees range from $15,000 to $50,000 depending on the size of the property and includes the furniture and installation.
Awning Airbnb Management Geographic Availability
Awning is the only full-service Airbnb management company we found that does not have geographic service restrictions. Hosts can use Awning’s full-service solution in 50 states, remote locations, on islands, and in difficult to reach locations. Hosts regularly mention the difficulty of finding an Airbnb management solution before Awning.
Awning Airbnb Management Customer Reviews
Overall, there aren't many Awning reviews. The company boasts that the average guest rating of properties under management is 4.8 out of 5 stars. The company only has 5-star reviews on TrustPilot, Google and BiggerPockets for its property management services, tools, and brokerage solution. It also has over 100 properties under management with over ten years of short-term rental management experience.
Get Started With Awning Airbnb Management
To get started with Awning simply schedule a call or complete a form. The sales team at Awning are also licensed agents that work with investors regularly. They will walk you through the rates, services, and potential revenue for your property. There are no obligations and you can discuss property management with the team with no commitment.
Evolve: Best Half-Service Management Company
Evolve is a vacation rental management company founded in 2011 by Brian Egan and Adam Sherry. Since its founding, the company has expanded its services to offer property management for both short-term and long-term vacation rentals.
As one of the largest national property management companies, Evolve stands out from competitors because of its wide range of offerings and perks. The management company provides:
- Low management fees that kick in after a booking is secured
- 100% risk-free guarantee
- Provides coverage up to $1,000,000 in liability insurance coverage and $3,000 in damage protection for every booking
Because of its unique offerings, we name it the Best Half-Service Airbnb Management Company in the United States.
Evolve Airbnb Management Costs and Fees
Compared to other Airbnb Management Companies, Evolve’s fees are relatively low. The company charges a 10% management fee once a booking is secured, compared to the industry standard of 20-50%. This is partially achieved by offering a smaller set of services. As a half-service management company Evolve does not coordinate maintenance, repairs and restocking for the property, so it’s only a suitable solution for hosts that want to stay involved with management.
Evolve Airbnb Management Terms and Requirements
Evolve will only market your property if it meets the company’s four standards: safe, clean, guest-ready, and as advertised. The company also requires that you keep your Evolve calendar up to date at all times and have approval from your city to operate as a short-term rental.
With Evolve, you can cancel services at any time by emailing firstname.lastname@example.org. Your termination will be effective 15 days after the company receives your notice.
If after the first six months of service you are unsatisfied with Evolve, it offers a full money back guarantee to hosts. We were unable to find anyone that has successfully claimed this and it is unclear what restrictions exist for this guarantee.
Evolve Airbnb Management Geographic Coverage
During our research, we found that Evolve operated in 34 states, including Hawaii. The company also provides vacation rental services in parts of Mexico and the Caribbean.
Since the property is not being cleaned and serviced by the Evolve team, it is perfect for remote properties that don’t have other options. There are no revenue related or property type restrictions for Evolve.
Evolve Airbnb Management Services
Evolve is a half-service Airbnb management company. This means that it handles the digital portions of management which can be done remotely. This includes guest communication, listing optimization, and billing. Other than those services, hosts will need to coordinate cleaners, maintenance and everything else that requires someone to be physically present at the property.
Evolve offers standard services for its customers, which include:
- Creating a fully customized property listing for your home with professional photography and a description
- Marketing your rental on top sites like Airbnb, Vrbo, and Booking.com
- Responding to guest inquiries and providing 24/7 support
- Connecting you with on-site cleaning and support partners
- Offering up to $1,000,000 in liability coverage and $3,000 in damage protection on every booking
Evolve Airbnb Management Customer Reviews
Overall, Evolve has an average online presence. The company has a 3.3 out of 5.0-star rating on Trustpilot from nearly 3,400 customers and holds an A+ rating and accreditation from the BBB.
Positive customer reviews center on the company’s responsiveness and quality customer service, while negative reviews focus on inconsistent timelines and cancellations.We strongly recommend getting some local references and searching through recent reviews before making a decision.
Get Started with Evolve Airbnb Management
To get started with Evolve, just visit the website and schedule a call. The setup process is quick and simple, since Evolve only handles the digital portion of Airbnb management.
Vacasa: Best Full-Service Management Alternative
Founded in 2009, Vacasa is a full-service vacation rental management company offering services throughout the United States, Canada, and Mexico. Full-service means the company takes care of the entire rental process from start to finish, including providing cleaning services once guests leave. This is why we name it the Best full-service Airbnb management alternative.
Vacasa provides a wide range of services to homeowners who partner with them, including:
- Customized rates to meet market demand
- A digital revenue dashboard
- Dedicated local teams who look out for your home
- Free smart rental property management devices
- Interior design services tailored to your taste and budget
Vacasa Vacation Rental Management Costs and Fees
Vascasa’s pricing is straightforward for homeowners. You only have to pay one comprehensive fee for all of its services. Hundreds of factors like weather, local events, historical trends, location, number of bedrooms, and guest amenities all affect your overall fee.
Vacasa Vacation Rental Management Terms and Requirements
Vacas requires owners to sign a one-year contract. You can cancel your Vascasa agreement with 90 days’ notice, however it’s unclear if there are any additional fees associated with this process. Keep in mind that any reservations that were already booked during that 90-day window will be honored by Vacasa and will be paid to the company.
There are no minimum property size and revenue requirements with Vacasa. We reached out to hosts that wanted to work with Vacasa and learned that there is a minimum revenue number that Vacasa looks for, but it’s market dependent.
Vacasa Vacation Rental Management Geographic Coverage
Vascasa currently offers property management services in 34 states, including Alaska and Hawaii. Vacation rental services are also provided in Mexico, Belize, Costa Rica, and Canada.
Vacasa Vacation Rental Management Services
With Vacasa, your property management is taken care of, so you don’t have to worry about finding cleaning crews when your guests leave. Here’s a breakdown of their services:
- Onboarding: Vascasa provides 3D virtual home tours, custom copywriting, high-definition photography, and an optimized listing.
- Attracting guests: The company lists your rental on all the top booking sites, has a dedicated team of reservation agents, and provides 24/7 guest service.
- Managing details: With Vascasa, you can expect dynamic pricing, professional cleaning, and guest screening and damage coverage.
- Following through for customers: Vascasa stands out because it offers unlimited owner holds, no fixed contracts, and local staff in every market.
Vacasa Vacation Rental Management Customer Reviews
Compared with other property management companies, Vascasa has below average customer reviews and ratings. Most reviews are written by guests and some are also by Vacasa hosts. The company has a 4.2-star rating on Trustpilot, backed by over 8,000 reviews. On the BBB, Vascasa holds an A+ rating with 4-stars from over 1,600 reviewers.
After laying off staff in Q1 2023 Vacasa’s review scores started falling with many hosts reporting lower levels of service and fewer bookings on their properties.
Positive customer reviews for Vascasa mention easy booking and lower prices than competitors, while negative Vacasa reviews discuss customers arriving to unclean homes and issues with reservations.
Get Started With Vacasa Vacation Rental Management
Vacasa’s vacation rental management service only takes two to three phone calls to set up. You’ll get a copy of your quote, including any additional service charges and your contract after your first call is completed. From there, the property set up takes four to six weeks.
AvantStay: Best Luxury Airbnb Management Company
AvantStay is a short-term rental specialist founded in 2016. The company uses proprietary tech to power bookings, operationalize in-field management, and activate an elevated guest experience.
Within the industry, AvantStay stands out due to its variety of benefits. These include:
- Complimentary interior design
- A Vacation Club Membership, which lets you use travel credits at your home or any other properties nationwide
- The Good Neighbor Policy where they partner with your neighborhood to address concerns
AvantStay is a full-service property management company that focuses exclusively on large and high-end properties. The company does not accept properties earning under $100,000 in annual revenue and smaller than a certain bedroom size. Services are also only available in 10 states.
AvantStay Airbnb Management Costs and Fees
AvantStay does not advertise its commission and costs online. However, it does state that it takes a percentage of the revenue brought in and pays out the rest to you as a monthly revenue share. From conversations with past and current customers we’ve discovered it charged between 25% and 40% of monthly revenue.
This property management fee does not cover the replacement of linens, restocking, and any broken items in the home. AvantStay handles these expenses during the month then deducts these costs after its monthly fee, before remitting the remaining revenue to the hosts. Keep in mind that it is standard practice in property management to mark up the costs of materials and services.
AvantStay Airbnb Management Terms and Requirements
For short-term rentals, AvantStay looks for vacation homes with at least four bedrooms in one of their locales. Your property must also meet a minimum revenue threshold of $100,000 per year to qualify for the property management solution. This positions AvantStay to focus exclusively on the most luxurious Airbnb’s on the market.
You’ll be required to sign a single or multi-year contract that’s aimed at helping you meet your financial goals and maximize income. It is unclear what the cancellation policy is and whether hosts must pay a penalty if they want to work with a different property manager.
Hosts are restricted from blocking off time in their vacation rental. To visit your vacation home, you can use Travel Credits that are part of your Vacation Club membership. These can also be used at the home of other AvantStay hosts. While this can be a benefit for hosts interested in traveling and experiencing new locations, it is a major drawback for hosts that are interested in using their property 1-2 months per year.
AvantStay Airbnb Management Geographic and Service Coverage
AvantStay services are available in ten states (Arizona, California, Colorado, Georgia, Florida, Nevada, Oregon, South Carolina, Tennessee, and Utah). While this may not seem like a lot, the company is looking to expand further into the South and Northeast.
AvantStay Airbnb Management Geographic and Service Coverage
With AvantStay, the company works to handle all aspects of property management, including:
- Posting your listing on 50 distribution channels
- Vetting guests and managing booking
- Investing in your home’s interior design
- Coordinating cleaning and maintenance
- Equipping smart technology like Ring digital locks, noise sensors, and security cameras
AvantStay is a full-service Airbnb management company, so property owners don’t need to worry about anything except reviewing their monthly statements. However, compared to other top short-term rental management companies on this list it’s fees are high and service quality can be less than perfect.
AvantStay Airbnb Management Customer Reviews
AvantStay has a solid reputation within the property management industry. The company has an A+ rating from the BBB and a 4.6-star rating from 280 customer reviews. Additionally, AvantStay received a 4.7-star rating from 350 reviews on Trustpilot.
Positive customer reviews praise the company’s customer service representatives and the cleanliness of the vacation homes. Negative customer reviews of Avantstay center on canceled listings and the company’s refund process.
While hosts are generally happy, guests had some negative experiences with the company. AvantStay complaints highlight a lack of follow through, poor maintenance and upkeep, financial discrepancies, and undetected missing items.
Get Started With AvantStay Airbnb Management
If your property earns at least $100,000 in annual revenue and has at least four-bedroom, contact AvantStay and get the process started. AvantStay has responsive staff that can answer any questions and the property onboarding process takes from two to eight weeks depending on the condition and its readiness for guests.
SkyRun Vacation Rentals: Best Local Property Management Company
SkyRun Vacation Rentals was founded in 2004 in Keystone, Colorado. The company differs from others on this list because it lets entrepreneurs buy into the business to become property managers. SkyRun Vacation Rentals currently has 27 national and international destinations and over 900 properties, which is why we name it the Best Local Property Management Company.
SkyRun Vacation Rentals is unique in the industry because of its local business model. It has also won several awards, including industry recognition from Airbnb as a super host and voted as one of the best vacation rental and property management companies in Summit County at the 2021 Best of Summit Awards.
SkyRun Vacation Rentals Costs and Fees
Our research shows that SkyRun Vacation Rentals typically charge 15% or more of revenue, though the final percent will vary by location. The company has no hidden or extra fees for onboarding, starting up, or ongoing service.
SkyRun Vacation Rentals Terms and Requirements
With SkyRun Vacation Rentals, you can visit your vacation home anytime. All you need to do is provide notice for the dates you wish to visit. There are no revenue or property type restrictions or requirements for SkyRun vacation rental management.
SkyRun Vacation Rentals Geographic Coverage
SkyRun Vacation Rentals currently operates in Arizona, California, Colorado, Florida, South Carolina, Tennessee, Texas, Utah, Vermont, and Wisconsin. Each area is managed by a local property manager backed by SkyRun Vacation Rentals.
SkyRun Vacation Rentals Services
The company is responsible for handling: cash, care, and communication for each client. We explain these concepts in detail below:
- Cash: SkyRun uses proprietary software to power your business, keeping overhead costs low. Your listing will be marketed to 65+ leading online booking channels and will be optimized to perform against similar homes. You can expect straightforward terms from SkyRun with no onboarding or startup fees.
- Care: SkyRun provides preventative maintenance through thorough inspections, routine service, and smart tech to keep your home in excellent condition. They also oversee the cleaning and restocking of your home between guests.
- Communication: Having local staff allows you to directly communicate with the property manager who lives near your home. The company handles all guest communication to ensure a smooth and pleasant stay.
SkyRun Vacation Rentals Customer Reviews
SkyRun Vacation Rentals has an average online presence. The company has an A rating from the BBB and a 3.9-star rating from reviewers on Facebook.
Positive SkyRun Vacation Rental reviews mention the friendly and helpful staff, while negative reviews mention consistent issues with cancellations and refunds.
Get Started with SkyRun Vacation Rentals
To get started with Casago Airbnb management simply reach out to the company and provide them with the address of your property and your most recent revenue numbers.
Air Concierge: Best Pricing Model
Air Concierge is a West Coast-based property management company founded in 2012. The company specializes in short-term vacation rentals in major cities like Los Angeles, San Diego, and Seattle.
Air Concierge offers an upfront pricing model, which is why we name it the Best Pricing Model. The company’s management fee structure starts at 22% but drops for longer stays or higher-priced bookings. Air Concierge also provides around-the-clock care for homeowners and guests who stay in their homes.
Air Concierge Airbnb Management Costs and Fees
Air Concierge uses a pricing model for managing properties. As mentioned above, the company’s management fees start at 22%. However, the percentages are lower based on more extended stays or higher-priced bookings. The company charges 20% for bookings starting at $1,000 or more per night and 12%-18% for reservations that are 30, 60, 90 days or longer.
Air Concierge Airbnb Management Terms and Requirements
You may use the property during the term of the agreement with Air Concierge by reserving dates in advance. You can end the contract after the 90-day probationary period with or without cause as long as written notice is provided 30 days in advance.
There are no minimum revenue or property type requirements to work with Air Concierge.
Air Concierge Airbnb Management Geographic Coverage
Air Concierge only provides services in major cities along the West Coast, like Los Angeles, San Diego, San Francisco, Marin, Palm Springs, Lake Tahoe, Orange County, and Seattle. The company takes care of all services associated with property management, including:
Air Concierge Airbnb Management Services
Air Concierge is a full-service management company covering everything for the property. There are not extra services or different packages.
Airbnb management services offered by Air Concierge include:
- Listing description and copywriting
- High-resolution photography
- Listings on all top booking sites
- 24/7 guest support
- Professional cleaning and stocking
- Guest screening and damage coverage
As a small property management business, Air Concierge does not have a significant online presence. The company has a 4.0-star rating out of 5.0 on Yelp from over 50 reviews.
Positive customer reviews discuss the company’s professionalism and communication with managing properties, while negative reviews mention issues with property managers.
Get Started With Air Concierge Airbnb Management
To get started with Air Concierge confirm you are in a location where services are offered. Then schedule a call and review your property, fee and the contract. Property set up and listing typically takes 4-6 weeks.
Casago: Best for Managing Mixed Rentals
Casago has provided property management services for vacation rentals, corporate housing, long-term rentals, single-family homes, and unfurnished long-term rentals for over 15 years. In addition, Casago also owns eight resorts and has a collection of more than 3,000 condos and beach-front houses.
The company stands out from competitors because of its range of property management services that span long-term, short-term and seasonal rentals. This is why we name the company Best for Managing Mixed Rentals.
Casago Property Management Costs and Fees
Based on our research, Casago charges around 18% per booking, making it slightly lower than the industry average. We found that the company is relatively transparent about its services, with monthly revenue reporting covering payments, reservation dates, and other activities for your rental.
Casago Property Management Terms and Requirements
When you partner with Casago, you are free to use your vacation rental as you wish. However, the company asks for 30 days' notice if you choose to have your home unlisted. There are no minimum requirements to get listed on the platform, so Casago may be a good solution for lower-income properties that are struggling to find a management solution.
Casago Property Management Geographic Coverage
Casago provides property management services to homeowners throughout the United States and Mexico. Homeowners in 21 states and the District of Columbia can take advantage of the company’s offerings. This coverage is relatively limited compared to other alternatives on our list of the best Airbnb management companies.
Casago Property Management Services
If you partner with Casago, you will get full-service vacation rental management. This means the company will take care of all aspects of the rental service from start to finish. You can expect the company will:
- Post your listing to 25+ major websites
- Provide 24/7 support
- Manage check-in, cleaning, and maintenance
There was no mention about listing optimization from Casago. This is important to discuss directly with the company, since it’s possible to be listed on Airbnb and not receive bookings if the listing is not well optimized to rank on the platform.
While Casago has very few customer reviews, its online presence is overwhelmingly positive. The company has an A+ rating from the BBB and a 4.29-star rating from 18 reviews. Customers on Facebook also gave the company a rating of 4.6 out of 5.0.
Positive Casago reviews praise the company for its smooth process and professional customer service representatives. Negative customer reviews mention consistent issues with the homes they booked, such as worn and dirty carpets.
Get Started with Casago Property Management
To get started with Casago, make sure that you are in a qualifying location and connect with the team. You’ll have an intro call and receive your expected rate and the contract to review. From there the property onboarding process takes 4-6 weeks.
How We Evaluated Airbnb Management Companies
During our research, we evaluated Airbnb management companies based on cost, terms, geographical coverage, services provided, and customer reviews. We found that Evolve, Vacasa, and Casago are the best Airbnb management companies based on that criteria.
Awning is the best Airbnb management company in the United States, according to our research. We found it offers some of the lowest fees in the property management industry and provides a full-service solution. Another company worth considering is Evolve, which offers half property management services at a lower cost.